MICROSOFT® WINDOWS® 95 DETAILED QUESTIONS AND ANSWERS
AUGUST 1995
Microsoft is continually enhancing the Microsoft Windows operating
system product line to deliver easy-to-use yet powerful products
that exploit the latest advancements in microcomputer hardware
technology. There is a great deal of interest in and speculation
about Windows 95. The purpose of this document is to answer the
most common questions customers have asked about Windows 95.
Note: The list of questions and answers about Windows 95 is
updated on an as-needed basis. The most current list will always
be posted here. See the end of this document for more information
about where to find updated Microsoft Windows 95 information.
WHAT IS WINDOWS 95?
What is Windows 95?
Windows 95 is the official product name of the next major version
of Microsoft Windows, and is the successor to Windows 3.x and
Windows for Workgroups 3.x.
What are the key benefits and features of Windows 95? What features
will Windows 95 not have?
Windows 95 will present a major step forward in functionality
on desktop and portable PC platforms by providing a system that
is even easier, faster and more powerful to use, and which maintains
compatibility with the Windows- and MS-DOS® operating system-based
applications and hardware peripherals in which customers have
invested.
Ease of use will be improved through the Plug and Play architecture
and a more intuitive user interface. With the introduction of
the Windows 95 operating system, the engine of Microsoft Windows
is being revamped to improve performance and provide smooth multitasking.
Windows 95 will be a complete, integrated 32-bit operating system
that does not require MS-DOS, although it can run MS-DOS-based
applications. It implements the Win32® API and provides pre-emptive
multitasking and multiple threads of execution for 32-bit applications.
Windows 95 will include reliable and open networking support and
high performance, as well as messaging and dial-up network access
services.
As the successor to Windows 3.x and Windows® for Workgroups
3.x, Windows 95 will meet a number of key requirements. First,
Windows 95 will be compatible with applications and device drivers
for both MS-DOS and Windows. When a customer upgrades to Windows
95, performance will meet or exceed performance of Windows 3.1,
as long as the customer has an 80386DX or higher system with at
least 4 MB of RAM for the same set of tasks. For systems with
more than 4 MB of memory, performance will be improved over Windows
3.1. The transition to the new user interface will be easy for
current users of Windows, and companies that want to make the
transition at their own pace will still be able to run Program
Manager and File Manager during the transition period.
Windows 95 will not be processor-independent nor will it support
symmetric multiprocessing systems. Windows 95 is also not designed
to meet C2-level security specifications. If these features are
important to a customer, Windows NTTM is the right operating system
to use.
How does Windows 95 compare to the Windows 3.1, Windows for Workgroups
and Windows NT operating systems?
Windows 95 is designed to make mainstream PCs easier and more
powerful. It will be the right choice for customers who want to
run business and personal-productivity applications and for use
on home computers. Windows NT is designed for the most demanding
business uses such as development or advanced engineering and
financial applications. Windows NT is also the right choice for
those who need scalability to multiprocessing and RISC systems.
What are the hardware requirements for Windows 95?
Windows 95 will run on Intel (or compatible) 80386DX or higher
processors with a minimum of 4MB of memory (8MB recommended).
A VGA-compatible video adapter is also required. Windows 95 is
expected to use approximately 35-45 MB additional hard disk space
as a typical upgrade from Windows 3.x or Windows for Workgroups
3.x, and MS-DOS (20 MB additional hard disk space required to
access Microsoft Exchange and The Microsoft Network). Optional,
but recommended, equipment includes a mouse, CD-ROM drive, modem,
and audio card.
Why is Microsoft changing the version numbering system for Windows?
Until recently, version numbers have served us well. Version numbers
helped inform customers that new versions were available and gave
some sense for the significance of the improvements. However,
our customer base has broadened to include less technical users,
and our research indicates that even our most sophisticated customers
find our current version-numbering scheme confusing. For example,
Windows 3.1 provided far more new capabilities than a typical
0.1 release, and Windows for Workgroups 3.11 introduced dramatically
more than the usual .01 release. We must make it easier for customers
to understand which version of our software they are using, so
they know when to consider upgrading to the next release.
Does this numbering system mean Microsoft will release a new
version of Windows every year?
No. It means that the version numbers will help give users a sense
for the "model year" of their software, in the same
way that customers have a sense of the model year of their cars
today.
Why Will I Want Windows 95?
Why will individual customers want to upgrade to Windows 95?
The sheer quantity of the improvements included in Windows 95
represents a great value for customers. Top on the list of requested
improvements was an easier way to work with the PC. As a result,
a new user interface was designed for Windows 95 that will help
make computing even easier for both less experienced users and
experienced users who want greater efficiency and flexibility.
Long file name support is one of many usability improvements in
Windows 95. Improving ease of use goes beyond fixing problems
with Windows - it encompasses the hardware, applications and network
as well. Plug and Play will make hardware configuration automatic,
and built-in networking will make starting a new network or connecting
to an existing network server such as Novell® NetWare®
and Windows NT Server just as easy.
Customers also want greater efficiency and power and to get their
work done faster. They want to run more than one application or
task at the same time. They want to use their computers to access
files, electronic mail, and public-information networks from any
location - at work, at home, or on the road. They also want better
multimedia, whether for playing MS-DOS-based games or for teleconferencing
using TV-quality video resolution. The following are highlights
of capabilities in Windows 95 that address these requests:
- Preemptive multitasking. Windows 95 can perform multitasking
smoothly and responsively for 32-bit applications.
- Scalable performance. The performance improvements
that Windows 95 provides over Windows 3.1 increase as the amount
of RAM increase, due to the high-performance 32-bit architecture
of Windows 95.
- Support for 32-bit applications. Windows 95 supports
the Win32 API, which means customers can look forward to a new
generation of easier, faster and more reliable applications.
- Increased reliability. Windows 95 increases protection
for running existing MS-DOS- and Windows-based applications and
provides the highest level of protection for new 32-bit applications
for Windows. As a result, an errant application will be much less
likely to disable other applications or the system.
- Faster printing. Windows 95 features a new 32-bit printing
subsystem that reduces the time spent waiting for print jobs to
finish and improves system response when jobs are printing in
the background.
- Better multimedia support. Just as Windows 3.1 made
sound a part of the system, Windows 95 now includes support for
video playback. The video system and CD-ROM file system will provide
high-quality output for multimedia applications.
- More memory for MS-DOS-based applications. The Windows
95 use of protected-mode drivers means customers will have more
than 600K free conventional memory in each MS-DOS session, even
when they are connected to the network and using a CD-ROM drive
and a mouse.
- Microsoft Exchange client. Windows 95 includes the
Microsoft Exchange client, a universal client that retrieves messages
into one universal inbox from many kinds of systems, including
Microsoft Mail, faxes, Internet Mail, The Microsoft Network, CompuServe®
Mail, and so on.
- Support for Mobile Computing. Users of portable PCs
will benefit from the built-in support provided by Windows 95
for their hardware, with automatic hardware reconfiguration (through
Plug and Play), integrated disk compression, and battery power
management. Dial-Up Networking and the Briefcase help users stay
organized and stay connected while on the road.
- Internet Ready. Windows 95 includes the plumbing you
need to connect to the Internet-support for TCP/IP, and PPP dial-up
connections is built-in, and easy access to the Internet is available
through The Microsoft Network. In addition, Microsoft Plus! includes
the Internet Jumpstart Kit to give you the tools to browse the
"net."
Why will companies want to upgrade to Windows 95?
Companies will want to move to Windows 95 because it can help
reduce their PC support burden, help increase their control over
the desktop, and help increase the productivity of their end users.
Numerous studies have shown that as much as 80 percent of the
cost of owning a PC over the long term are the costs associated
with support, including installing, configuring and managing the
PC, and training the PC user. The Gartner Group has concluded
that Windows 95 will likely lead to significantly lower total
cost of ownership compared to MS-DOS and Windows 3.1 (PC Research
Note: Personal Computing Costs: A Windows 95 Model, Aug. 15, 1994).
Their model estimates the support savings will be $1,180 per user
per year. Over the five-year ownership period assumed in the analysis,
this translates into savings of nearly $6,000 per user.
Windows 95 includes numerous features designed to reduce the costs
of supporting PCs and PC users, including the following:
- A simpler, more intuitive user interface that can reduce
training requirements for novice users and enable experienced
users to learn new tasks with less help. The start button,
taskbar, Windows Explorer, wizards, a new help system and more
will make Windows 95 easy to learn and make functionality easy
to discover.
- Built-in networking support that is easier to set up and
configure and is faster and more reliable to use. Whether
you're running NetWare or Microsoft networks using NetBEUI, IPX/SPX
or TCP/IP protocols, and using NDIS or ODI drivers, Windows 95
has integrated support for your network client, protocol and driver.
Additional networks are added easily. Windows 95 includes 32-bit
clients for both NetWare and Microsoft networks that are fast,
reliable, and require no conventional memory. A Windows 95-based
PC can have multiple network clients and transport protocols running
simultaneously for connecting heterogeneous systems. In addition,
Dial-Up Networking in Windows 95 makes it easy to access information
on the network from remote locations in an easy, reliable, and
secure manner.
- Plug and Play device installation to automate the difficult
process of adding devices to a PC. Windows 95 supports the
industry-standard Plug and Play specification to enable automatic
installation and configuration of add-on devices. If you install
Windows 95 on the system you have today and purchase a Plug and
Play add-on device, you will be able to install that device by
just plugging it in and turning on your system. Plug and Play
takes care of the messy details of installation and configuration.
Plug and Play also enables innovative new system designs that
support such capabilities as hot docking and undocking.
- System-management capabilities that will simplify remote
administration and enable new system-management applications.
Windows 95 features an infrastructure for the management of
PCs that leverages a hierarchical database of system-configuration
information, called the Registry. The Registry holds all the pertinent
information about the system - hardware, software, user preferences
and privileges - and provides access to its contents over the
network through a variety of industry-standard interfaces, including
SNMP, DMI, and Remote Procedure Call. This infrastructure will
simplify many administrative tasks by including tools for remote
configuration of the desktop and will lead to a new generation
of sophisticated system-management applications for managing the
desktop, performing hardware and software inventorying, and supporting
software distribution.
- System policies that enable an administrator to control
a desktop configuration. Windows 95 supports policies, which
are settings an administrator configures to define the operations
users can access on their PCs. Policies also can be used to define
the appearance of the desktop. For example, the administrator
can set a policy to disable the MS-DOS prompt and the "Run"
commands, to prevent users from arbitrarily running applications.
- Support for shared PCs and roving users. Windows 95
can present different configurations, depending on who has logged
into the PC. This option allows users to log into different machines
on the network and see their personal configurations. Many users
may choose to use the flexibility of saving desktop settings by
password and log-on name. For instance, for a multi-user workstation
on which one user requires large-print or high-contrast settings
due to a vision impairment.
- Built-in agents for automating backup of desktop systems.
Windows 95 includes the software required to backup a desktop
system using a server-based backup system. The backup agents included
with Windows 95 work with the most popular server-based systems.
In addition to reducing support costs and increasing control over
the desktop, Windows 95 will help make end users more productive.
In usability-test studies, users of Windows 3.1 are able to perform
a series of typical tasks that they perform today in 25 percent
less time using Windows 95. These tests did not take into account
many of the tasks that users would like to perform but which are
too difficult today, such as installing a CD-ROM drive and sound
card or retrieving a file from the desktop system or the network,
while using the computer at home or traveling on business. By
making these capabilities much more accessible, Windows 95 will
enable customers to be even more productive using PCs.
Won't it be expensive to put Windows 95 on all the PCs in a company?
Windows 95 has been designed to provide a safe and smooth transition
to the new operating system. Windows 95 will work on the hardware
and software you already have through support for existing device
drivers and applications for MS-DOS and Windows. On mainstream
systems - those with at least 4 MB of RAM and an 80386DX processor
- Windows 95 will perform as fast or faster than Windows 3.1 if
all you do is upgrade the operating system. The installation program
will detect and maintain current system settings and enable automated
installation through a variety of techniques, including login
scripts and software-distribution applications. Users of Windows
3.1 will be productive quickly, as confirmed by the thorough usability
testing Microsoft conducted with users of Windows 3.1 and the
learning aids that will be included with the product. A study
by Usability Sciences (October 1994) showed that after a 20-minute
"play period" and with the help of a computer-based
tutorial, users of Windows 3.1 using Windows 95 for just 90 minutes
can perform a common set of tasks nearly 50 percent faster than
with Windows 3.1 - providing a dramatic increased in productivity.
The savings achieved by using Windows 95 can outweigh the costs
of making the migration. The Gartner Group has estimated that
migration costs can be recouped in three to six months. Good planning
and deployment techniques can help keep these costs to a minimum.
Given the recent delays in the availability date, should companies
delay their efforts to evaluate, test, and deploy Windows 95?
Not at all. The delay actually gives corporations a good opportunity
to begin their planning now, and the Windows Preview Program made
a prerelease version of Windows 95 available to support this effort.
Microsoft is working hard to provide tools and assistance for
corporations to do thorough migration planning - these tools include
TrainCast, where a series of free training programs covering Windows
95 migration will be broadcast to VARs, support professionals,
corporate helpdesk personnel, OEMs, Authorized Training Education
Centers and others interested in in-depth training; and the Windows
95 Resource Kit, which is the essential source of technical information
and tools for MIS managers and network administrators. Thorough
advance planning can save time and money as indicated in a recent
Gartner Group migration analysis. The Gartner Group believes the
cost of migrating to Windows 95 can be as low as $200 per desktop
by carefully planning how to train end users and support staff,
how to automate the actual deployment and how to take advantage
of the new capabilities built-in to Windows 95. The best starting
point for IS managers interested in learning more is to attend
the upcoming Windows 95 TrainCast. Call 1-800-597-3300 for more
details on TrainCast.
How much testing has Windows 95 undergone?
Windows 95 has gone through a great deal of testing both internally
and externally to ensure the quality of the product. With more
than a year of testing to over 50,000 technical beta sites; 70,000
MSDN level II subscribers; 10,000 tracked Windows 3.x upgrades;
as many as 400,000 preview kits accounting for more than 1,000,000
users; and a variety of other programs, Microsoft will have produced
the most tested product in the history of software manufacturing.
Some additional statistics of what the product has gone through
include: over 293 person-years of internal testing; over 2 million
stress tested hours; and a rigorous automated test procedure that
has created over 13 billion windows, 36 billion dialog boxes,
250 million processes, and over 600 million print jobs.
Is Windows 95 a "1.0" release? Should I wait for a
"1.1" release before upgrading?
No. Windows 95 is the fourth major revision of Windows. It has
undergone the largest testing effort in the history of the PC
industry, and is a quality product. Companies should begin evaluating
now, and base their upgrade decision on the results of their testing.
What tools has Microsoft developed
to help me with my planning and deployment of Windows 95? Where
can I get them?
Microsoft has developed a number of tools to assist with the planning
and deployment of Windows 95. These tools include the following:
Windows 95 Evaluation & Migration Planning Kit
- Includes tools and documentation to determine the business impact of, evaluate,
and plan for the migration to Windows 95. Tools range from a
financial impact model and case studies to an interactive demo,
the Windows 95 Resource Kit in help file format, and much more.
This CD can be also be ordered directly from Microsoft Inside Sales at
(800)-426-9400.
Windows 95 TrainCast video series
- For IS Professionals interested in video training,
Microsoft produced a series of educational and instructional training
videos based on the Windows 95 Resource Kit. Topics include all
aspects of planning, implementing and supporting Windows within
an organization. For a complete list of titles and ordering information
call the Traincast hotline at (800) 597-3200.
Software/Hardware Compatibility
How can I tell whether the applications I use are compatible
with Windows 95?
Microsoft has tested over 2,500 programs internally, and has published
the results in the form of a Software Compatibility List
(see the "For More Information" section at the end of this document
for additional locations). If the application you use is not
listed in the document, it doesn't mean it won't work, it just
indicates that the application wasn't part of our internal testing
effort, though it may well have been tested by users as part of
our beta test program.
Do you have a similar list for hardware?
Yes. The Hardware Compatibility List
identifies the hardware devices that Microsoft has tested and verified as working
with Windows 95. This list is updated as additional products are tested.
(see the "For More Information" section at the end of this document
for additional locations).
Availability and Packaging
What different packages will you have for Windows 95?
Windows 95 will be offered on diskette, and for the first time
on CD-ROM. The diskette version will be available as an upgrade
(for existing users of Windows, Windows for Workgroups and OS/2®),
or for new installations (for users that don't have an operating
system on their PC). The CD-ROM is also available as an upgrade
for existing users of Windows, Windows for Workgroups and OS/2.
The CD-ROM is designed for any user that has a CD-ROM drive,
and will speed the time of installation. In addition, the CD-ROM
will include some extras including video clips, audio wave files,
and a new game.
As a companion product to Windows 95, Microsoft will be offering
Microsoft Plus!, a product that will make Windows 95 PC's look
and run better than ever before. Targeted at 486 and Pentium
class PC's, Microsoft Plus! also makes fast and easy to get onto
the Internet. For more information, see the Microsoft Plus! section
below.
When will Windows 95 be available?
Windows 95 will be available on August 24, 1995. The upgrade
version of Windows 95 for existing Windows and Windows for Workgroups
users has an estimated retail price of $109 (choice of diskette
or CD-ROM). The full version of Windows 95 for new installations
with no existing version of Windows, has an estimated retail price
of $209 (diskette only).
In which languages will Windows 95 be localized for, and when
will they be available?
Available at the same time as the English version will be: French,
German, Italian, Dutch, Swedish, Spanish, Portuguese (Brazilian)
and The Pan European version (Pan European is an English version
with the capability to run Eastern European applications).
Portuguese (Iberian), Danish, Finnish, Norwegian.
Other localized versions of Windows 95 will come during the fall:
Japanese, Chinese traditional and simplified (mainland), Portuguese
(Iberian) Danish, Finnish, Norwegian, Russian, Polish, Czech,
Hungarian, Catalan, Basque, Greek, Turkish, Korean, Thai and Slovenian.
Others coming a little later: Arabic, Hebrew and Vietnamese (English-enabled).
I understand there is a new logo for Windows 95. What will it
mean to me?
The new logo, which looks quite similar to the current logo, featuring
the same Windows flag, will be used optionally by vendors to identify
their hardware, software and peripheral products that take advantage
of new capabilities in Windows 95. The logo will let customers
know at a glance, for example, which CD-ROM drives are Plug and
Play-enabled and which applications are 32-bit.
Vendors can obtain detailed logo requirements by accessing the
Microsoft Developer Solutions Phone-Fax service at (206) 635-2222
and requesting document 130.
Is Microsoft working on versions of Windows 95 for microprocessors
other than Intel-compatible microprocessors?
No, Windows 95 is designed only for Intel-compatible microprocessors,
and won't be ported to other processor architectures. Windows
NT is Microsoft's portable operating system, and it's already
available on high-end Intel, MIPS®, Alpha AXPTM, PowerPCTM
and Clipper computers.
Will MS-DOS 6.22, Windows 3.11, and Windows for Workgroups 3.11
still be available when Windows 95 ships?
Yes. These products will still be available from the same channels
you presently obtain them from. We will continue to make these
products available as customer demand dictates.
What will happen to MS-DOS?
Microsoft will continue to enhance MS-DOS as long as customers
require it. Future versions will be derived from the protected-mode
technology developed in the Windows 95 project.
User Interface
How will the new user interface in Windows 95 make the PC easier
to use?
The goal for the user interface for future versions of Windows
is to make computers easy for all people to use. The user-interface
design in Windows 95 will achieve these goals through the most
extensive usability-testing effort ever (thousands of hours of
laboratory testing, with hundreds of users of all levels of experience)
and through feedback from various sources, including testing at
customer sites, reviews with experts on training in Windows, audits
by user-interface consultants, feedback from focus groups, and
analysis of product-support calls.
We expect both inexperienced and experienced users will find that
the changes being made to the user interface in Windows 95 make
it even easier to learn and use. The system Taskbar will make
all the functions most users need accessible with a single click
of a button. The taskbar will show all open windows and will make
it much easier to switch between windows by just clicking on a
button representing that window. Instead of mastering different
kinds of tools (Program Manager, File Manager, Print Manager and
Control Panel) to work with different resources on their computers,
users of Windows 95 will be able to browse for and access all
resources in a consistent fashion with a single tool. All resources
in the system will have property sheets, which present tabbed
notebook style interface settings that can be directly changed;
a new integrated Help system makes it easy and fast to get help
at all times.
Won't a new user interface mean a lot of retraining for current
users of Windows?
No. The Windows 95 user interface is designed to make experienced
users of Windows 3.x productive immediately, and usability testing
has found this to be the case. After a few iterations of working
with the Windows 95 environment, users of Windows 3.1 are able
to complete common tasks faster with Windows 95. With subtle refinements
in the user interface and the addition of migration training aids
during the continued testing process, productivity can be expected
to improve even more.
Windows 95 will enable corporate customers and individuals who
want to move gradually to the new user interface to continue running
Program Manager and File Manager while they become familiar with
the new user-interface features.
Microsoft Online Registration Wizard
What is the Microsoft Registration Wizard?
The Windows 95 Registration Wizard is simply an electronic version
of the paper-based registration card that will ship in the Windows
95 product box. And just like paper-based registration, online
registration is completely optional.
How does the Microsoft Registration Wizard work?
The Registration Wizard helps you step by step through the process
of registering your copy of Windows 95. The wizard helps you
provide the same information that you would fill out using the
paper registration form. For example, the wizard starts by asking
your name, company name, address and phone number. It then gives
you the option of sending information about your computer system's
configuration (such as the processor type, amount of memory and
hard-disk space) and your hardware peripherals (such as your network
card, CD-ROM drive and sound card). The wizard also asks if you'd
like to send information about the applications on your system.
The wizard makes it easy for you to provide information about
your system configuration, because it automatically queries the
system registry of your computer and displays a list of your computer's
configuration information. You can see all of the information,
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